Privacy Policy

Nand Care Foundation is a non-profit organisation. Contact details (such as registered office, phone, and email) appear in the website footer and may be updated from time to time.

Depending on how you use the website, we may collect:

• Donation and transaction details: such as name, email address, phone number, billing or receipt-related address where you choose to provide it, donation amount, campaign or programme selection, and transaction references. Payment card or banking details are handled by our payment service providers; we typically receive confirmation of payment status rather than full card numbers.
• Account or verification details: if you register or log in (for example, via one-time password or similar), identifiers and session data needed to operate the account.
• Communications: messages you send to us and records needed to respond.
• Technical and usage data: such as IP address, device or browser type, general location derived from IP (for example, country or region), pages viewed, and timestamps. This helps us secure and improve the site.

We use personal information for purposes such as:

• processing donations and issuing receipts or acknowledgements where applicable;
• operating accounts, authentication, and customer support;
• complying with law, including financial reporting and tax-related obligations;
• preventing fraud, abuse, and security incidents;
• understanding how the website is used so we can improve content and user experience, in line with applicable law;
• sending important notices about transactions or policy changes, and, where permitted, information about our programmes (you may opt out of marketing where the law requires).

Depending on the context, we rely on one or more of the following: your consent (where required); performance of a transaction you request; compliance with legal obligations; and legitimate interests in running a charitable organisation, securing our services, and communicating with supporters—balanced against your rights and freedoms.

We may share information with:

• payment processors and related financial service providers, strictly as needed to complete payments and reconciliation;
• technology vendors who host the website, send email, or provide analytics, under contractual safeguards appropriate to their role;
• professional advisers or authorities when required by law or to protect rights, safety, and security.

Some providers may process data in India or other countries. Where personal data is transferred across borders, we aim to use appropriate safeguards as required by applicable law.

We keep personal information only as long as needed for the purposes above, including legal, accounting, and reporting requirements. Retention periods vary by data type and obligation; some records may need to be kept for several years under applicable law.

We implement reasonable technical and organisational measures designed to protect personal information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Depending on applicable law, you may have rights to access, correct, update, or delete certain personal information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory or regulatory authority, where one exists.

To exercise rights or ask questions, contact us using the details in the footer. We may need to verify your request before responding.

We may use cookies or similar technologies for essential site operation, preferences, analytics, or security. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

Our website may link to third-party sites or services. We are not responsible for their privacy practices; please read their policies before providing information.

This website is not directed at children for collecting personal information without appropriate parental involvement. If you believe we have collected information from a child inappropriately, please contact us and we will take reasonable steps to address the issue.

We may update this Privacy Policy from time to time. The "Last updated" date will change when we do. We encourage you to review this page periodically.

For privacy-related requests or questions, please use the contact email or phone number shown in the website footer, or other official channels we publish.